Reference

How cash3ms Handles Your Personal Information

Your privacy matters at cash3ms — this policy tells you exactly what data we collect when you open an account, how we use it, and what controls you have over it. We've written this to be plain and direct, not buried in legal fog.

Account data protectionPayPal, Venmo, Play+ payment dataYour right to request accessClear data retention rulesUS-based account support

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Our data practices are built around four areas: what we collect and how it's secured, how long we keep it, what cookies do on your device, and how you can request changes. Each area is handled with a clear process — not a catch-all policy that leaves you guessing.

Account Security

Your account password is hashed and never stored in readable form. Login sessions use time-limited tokens. If unusual activity is detected on your device, we flag the session and prompt re-verification before any withdrawal can proceed.

Cookie Handling

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through the banner shown on your first visit or inside your browser settings at any time.

Data Retention

Transaction records — including those linked to PayPal, Venmo, and Play+ — are retained for the period required by applicable financial regulation. Account data tied to a closed account is deleted or anonymized once the mandatory retention window expires.

Your Right to Request Changes

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies. Submit requests via live chat or the support email in your account settings.

What Data We Collect and Why We Hold It

cash3ms Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open a cash3ms account, we collect the information needed to verify your identity, process transactions, and keep your account secure. That includes your name, email address, date of birth, and the payment method details you provide — whether you're funding your account through PayPal,

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Venmo, or a Play+ prepaid card. We also collect device and session data: IP address, browser type, and mobile device identifiers. This helps us detect unauthorized access attempts and maintain a secure environment for your account wallet. Transaction records tied to your PayPal or Venmo activity
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are retained as required by applicable financial regulations — we do not hold more than is necessary. Your Play+ prepaid card number is tokenized at the point of entry and never stored in plain text. We do not sell your personal data to third parties for
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their own marketing. Where we share data with service providers — such as identity verification partners or payment processors — those partners are contractually required to handle your information under terms consistent with this policy. Access to our platform depends on state law and is available
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only where local law permits.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Questions about what data we hold, how it's used, or how to update it? Our account support team handles privacy requests directly. Reach out through any of the channels below and we'll confirm receipt and follow up with a clear response. We aim to address data access or deletion requests within the timeframe required by applicable state law.

Common Privacy Questions from Our Account Holders

Below are the questions we hear most often about how cash3ms handles personal data, what rights you have, and how to act on them. If your question isn't covered here, live chat is the fastest path to a direct answer.

We collect your name, email, date of birth, and identity documents needed for verification. Payment method details — such as your PayPal email or Play+ card reference — are also recorded and secured.

We share data only with service providers who need it to operate your account — like identity verification or payment processors. We do not sell your data to third parties for their own marketing purposes.

Payment references tied to PayPal or Venmo are stored against your account record and used only for transaction matching and fraud checks. Play+ card numbers are tokenized at entry and never held in plain text.

Yes. Submit a data access request through live chat or the support email shown in your account settings. We'll verify your identity, then provide a summary of the data we hold on your account.

Transaction and identity records are kept for the period required by applicable financial regulation. Once that window closes, we delete or anonymize your data. The exact period depends on state law requirements.

Some fields — like your email address or communication preferences — can be updated directly in account settings. For identity document corrections, contact support via live chat so the team can verify and update the record.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How cash3ms Handles Your Personal Information

How We Protect and Manage Your Account Data

Account Security

Cookie Handling

Data Retention

Your Right to Request Changes

How to Reach Us About Your Privacy

Common Privacy Questions from Our Account Holders

01 What personal information does cash3ms collect when I open an account?

02 Does cash3ms share my data with other companies?

03 How is my PayPal or Venmo payment data stored?

04 Can I request a copy of the data cash3ms holds about me?

05 How long does cash3ms keep my account data after I close my account?

06 How do I update or correct the personal information on my account?

Privacy Policy

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